I think the $12.00 fee for returns is unacceptable. I will never order from you again.
The reason I just got a neew pair: I am disabled and I would rather have these on than off. After years when they were no longer "presentalbe" I wore them as "boat shoes" at the lake and when they were really muddy, I actually washed them in the washer. I still wear them every single day. Saving my new ones "for good." lol
Dear Carole,
Thank you for your wonderful feedback on our Celia 51 shoes! We're delighted to hear that they have been perfect for you and that you find them very comfortable. It's great to hear that they have served you so well over the years and that you continue to enjoy wearing them every day. We appreciate your loyalty and are honored to be a part of your daily comfort.
Celia 51
Stacy,
Thank you for your feedback on our Celia 51 shoes! We're glad to hear that you find them very comfortable and true to length. It makes us very happy that you are enjoying your new shoes.
I first bought these shoes in Hong Kong several years ago. They have lasted throughout and still look very good. As I wore them through many rainstorms, they held up very well. Unfortunately, with so much exposure to wet conditions, black dye started leaching through my socks and onto my feet. I returned to the USA permanently and researched this shoe. I was thrilled to find them! They arrived and fit perfectly. I expect to get many more years of wear.
Faye,
It's fantastic that you found us again in the USA and that the new pair fits perfectly! Hearing about your comfort and satisfaction means the world to us. We're committed to providing quality and longevity in our products, and we're elated to be a part of your shoe collection for many more years to come.
Shoes do not have the proper width, that the problem
Elizabeth,
I am so sorry to hear that you are not enjoying your new shoes. Someone from our customer support team will reach out to you shortly to discuss the options available.